The icon means that there is a new firmware release for your device. I need a service manual to check for potential problems, so can repair it ourselves. The mouse cursor sometimes lags or stops for a few seconds, if I move it away from my WiFi it becomes normal. During the firmware update progress, keep the device plugged in and do not turn off the computer. What is your global warranty on your products? It is brand new, I bought it from Amazon, how do I get a replacement? Tried to put in a new battery, change the USB port on my laptop, but the issue is still the same.

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When I reinstall the software or reconnect the mouse, the same thing happens.

Genius NetScroll mouse Series Specs – CNET

How to change the Genius App language preferences? Check if your device is a plug-n-play device or not. During the firmware update progress, keep the device plugged in and do not turn off the computer.

The supported OS netscrolll always shown on the package.

Tried to change batteries, even downloaded drivers from your website, but nothing changes. If you have any other questions, contact customer support for assistance. The mouse cursor sometimes lags or stops for a few seconds, if I move it away from my WiFi it becomes normal. Change the place where you netsvroll the mouse, test whether genius netscroll mouse frequency is netscrlll by another device or not.

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Can you send me the driver? Is there a driver available for me to genius netscroll mouse for Netscroll in Windows 7?

It cannot find any genius device, what can I do? Sometimes the wireless mouse cursor jump randomly, it’s possible the AP router AP router and receiver use the genius netscroll mouse frequency or a battery low problem will cause the receiver frequency to be affected.

You can log in into your Genius netscroll mouse account and generate a Amazon return label. You are recommended to keep this App up-to-date so you can enjoy better service from us. Only if the model has a special function or Macro key setting is when you need to install the driver.

My mouse jetscroll a left button problem – when I click once, sometimes it clicks twice. Please try to change a new battery first if needed.

Genius Netscroll 120 WIred Mouse

Unfortunately, we do not provide technical manuals to end genius netscroll mouse, you can contact customer support for assistance. The mousd click is a button switch problem if you did not use any other firmware to update it. If it is the same result on different USB ports, the mouse is broken, contact customer support for assistance. We appreciate your feedback for your Genius product user experience.

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It is brand new, I bought it from Amazon, how do I get a replacement? But if your mouse is a wire mouse, the mouse is broken. The update enhances the device function or fixes some issues of the device. If you cannot find the driver on our website that is higher than your OS, that means there is no driver compatible with your O. Try to genius netscroll mouse the battery first.

But if it is not a wireless mouse, the mouse is broken. And also test on different laptops. We judge that the witch is broken, genius netscroll mouse contact customer support for assistance.

I bought a Genius product seven days ago. One receiver is mapped with one KB, so if the dongle receiver genius netscroll mouse lost, unfortunately, it is not replaceable.

Genius Netscroll 120 PS2 Optical Mouse

How to check the Genius App version and updates? If yes, there netscroll no need to install a driver. Netscroll is a plug-n-play device, no driver is required.